Google released first developer preview of android 11

Google releases updates to its android operating system in order to boost performance, patch bugs, and improve the user experience….

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Top 10 proven technology trends to Watch in 2021

Analysts from the technology world discussed their results at the Gartner IT Symposium, or Xpo. Gartner is now highlighting the…

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How to Assist Your Customers in understanding value

Achieving market objectives part three: How to Assist Your Customers in understanding value How Do You Convince Executives to endorse…

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Customer support Training

customer support preparation should be at the top of the to-do list in the near future. How Do You Convince…

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One of the most important business developments to focus on in in 2020 is IoT (the Internet of Things).

The internet has entered its third decade, and things are only going to get better in the coming years. For…

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How to Cut Field Service Costs in Order to Meet Optimization Objectives

field service companies have been taking steps to reduce their high operating costs for a long time. When considering labour…

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During sales, improve your digital customer service.

Retailers have often put a premium on sales cycles. This year has been no exception, and in many ways, it…

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4 reasons why businesses are turning to voicebots to improve their customer service

There are four reasons why businesses are turning to voicebots to improve their customer service. CX Chatbot vs. Voicebot There…

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8 Customer Service Resolutions for Brands in 2021

  There were a lot of bad customer encounters last year, and with them came a lot of excuses. When…

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Cost-cutting improves the customer experience, not just the bottom line.

The market benefit of a customer experience (CX) programme can be measured in a variety of ways. More of these…

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